Warranty Information
At Light Guys ALGA, we stand behind the quality of our work and the products we install. Our comprehensive warranty program ensures your investment is protected.
Workmanship Warranty
All installation work performed by Light Guys ALGA is covered by our workmanship warranty:
- Duration: 2 years from installation date
- Coverage: Defects in installation, wiring, and fixture mounting
- Includes: Labor and materials to correct installation issues
Product Warranties
Lighting fixtures and components are covered by manufacturer warranties, which we help facilitate:
LED Fixtures
- Manufacturer warranty: 5-10 years (varies by product)
- Coverage includes LED components and fixture housing
- We handle all warranty claims on your behalf
Transformers and Power Supplies
- Manufacturer warranty: 3-5 years
- Coverage for electrical components and housing
- Free replacement during warranty period
Control Systems
- Manufacturer warranty: 2-3 years
- Includes timers, smart controls, and automation systems
- Technical support and replacement coverage
Holiday Lighting Warranty
Seasonal and permanent holiday lighting installations include:
- Temporary Installations: Coverage for the duration of the season
- Permanent Systems: 2-year workmanship warranty plus manufacturer product warranty
- Free bulb replacement during the first season
- Complimentary mid-season service check
What's Not Covered
Our warranty does not cover:
- Damage from severe weather events (lightning, flooding, hurricanes)
- Damage caused by landscaping or construction activities
- Modifications or repairs by unauthorized parties
- Normal wear and tear or cosmetic issues
- Damage from power surges (surge protection recommended)
- Neglect or failure to perform recommended maintenance
Making a Warranty Claim
To file a warranty claim:
- Contact our office with your service details and issue description
- We'll schedule a service visit to assess the problem
- If covered under warranty, repairs are completed at no charge
- If not covered, we'll provide a quote for repair services
Maintenance Plans
Extend the life of your lighting system with our maintenance plans. Regular maintenance can prevent issues and may extend warranty coverage. Contact us to learn about our maintenance programs.
Contact Us
For warranty questions or to file a claim:
Auburn Office: (334) 246-4898
Oxford Office: (256) 831-4898
Email: info@light-guys.com