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Warranty Information

At Light Guys ALGA, we stand behind the quality of our work and the products we install. Our comprehensive warranty program ensures your investment is protected.

Workmanship Warranty

All installation work performed by Light Guys ALGA is covered by our workmanship warranty:

  • Duration: 2 years from installation date
  • Coverage: Defects in installation, wiring, and fixture mounting
  • Includes: Labor and materials to correct installation issues

Product Warranties

Lighting fixtures and components are covered by manufacturer warranties, which we help facilitate:

LED Fixtures

  • Manufacturer warranty: 5-10 years (varies by product)
  • Coverage includes LED components and fixture housing
  • We handle all warranty claims on your behalf

Transformers and Power Supplies

  • Manufacturer warranty: 3-5 years
  • Coverage for electrical components and housing
  • Free replacement during warranty period

Control Systems

  • Manufacturer warranty: 2-3 years
  • Includes timers, smart controls, and automation systems
  • Technical support and replacement coverage

Holiday Lighting Warranty

Seasonal and permanent holiday lighting installations include:

  • Temporary Installations: Coverage for the duration of the season
  • Permanent Systems: 2-year workmanship warranty plus manufacturer product warranty
  • Free bulb replacement during the first season
  • Complimentary mid-season service check

What's Not Covered

Our warranty does not cover:

  • Damage from severe weather events (lightning, flooding, hurricanes)
  • Damage caused by landscaping or construction activities
  • Modifications or repairs by unauthorized parties
  • Normal wear and tear or cosmetic issues
  • Damage from power surges (surge protection recommended)
  • Neglect or failure to perform recommended maintenance

Making a Warranty Claim

To file a warranty claim:

  1. Contact our office with your service details and issue description
  2. We'll schedule a service visit to assess the problem
  3. If covered under warranty, repairs are completed at no charge
  4. If not covered, we'll provide a quote for repair services

Maintenance Plans

Extend the life of your lighting system with our maintenance plans. Regular maintenance can prevent issues and may extend warranty coverage. Contact us to learn about our maintenance programs.

Contact Us

For warranty questions or to file a claim:

Auburn Office: (334) 246-4898

Oxford Office: (256) 831-4898

Email: info@light-guys.com