Question 1

What areas do you serve?

Accepted Answer

We serve five regions: Auburn/Opelika AL, Oxford/Birmingham AL, Atlanta/Newnan GA, Tampa FL, and Houston TX. Our service areas extend approximately 50 miles from each office location. Contact us to confirm service in your area.

Question 2

Do you offer free consultations?

Accepted Answer

Yes! We provide complimentary design consultations where we assess your property, discuss your lighting goals, and create a custom lighting plan tailored to your needs.

Question 3

How long does installation take?

Accepted Answer

Installation time varies based on project size and complexity. Most residential projects are completed in 1-3 days. We'll provide a detailed timeline during your consultation.

Question 4

What type of lighting systems do you install?

Accepted Answer

We specialize in low-voltage LED lighting systems that are energy-efficient, long-lasting, and provide beautiful illumination. We offer landscape, architectural, deck, dock, holiday, event, and commercial lighting solutions.

Question 5

What's the difference between temporary and permanent holiday lighting?

Accepted Answer

Temporary holiday lighting is installed seasonally and removed after the holidays. Permanent systems like Forever Lighting stay installed year-round and can be programmed for any holiday or occasion with customizable colors and patterns.

Question 6

Do you offer commercial lighting services?

Accepted Answer

Yes! We provide professional lighting solutions for businesses, restaurants, retail spaces, office buildings, and commercial properties to enhance curb appeal, safety, and brand visibility.

Question 7

Do our systems require maintenance?

Accepted Answer

Our LED systems are designed for minimal maintenance. We recommend an annual inspection to ensure optimal performance. We also offer maintenance packages for ongoing care.

Question 8

What warranty do you provide?

Accepted Answer

We stand behind our work with comprehensive warranties on both products and installation. Specific warranty details vary by product and will be discussed during your consultation.

Question 9

What if a light stops working?

Accepted Answer

Contact us immediately if you experience any issues. We'll diagnose the problem and provide prompt repair or replacement as needed under warranty terms.

Question 10

How much does exterior lighting cost?

Accepted Answer

Every project is unique and pricing depends on property size, number of fixtures, complexity, and specific features. We provide detailed, transparent quotes after your free consultation.

Question 11

Do you offer financing?

Accepted Answer

Please contact us to discuss payment options and financing availability for your project.

Question 12

Is there a deposit required?

Accepted Answer

Yes, we typically require a deposit to schedule your installation. Specific payment terms will be outlined in your project proposal.

Question 13

Will exterior lighting increase my electric bill?

Accepted Answer

LED lighting is extremely energy-efficient. Most residential systems add only a few dollars per month to your electric bill while providing significant value and enjoyment.

Question 14

Can lighting be controlled remotely?

Accepted Answer

Yes! Many of our systems include smart controls, timers, and app-based management so you can control your lighting from anywhere.

Question 15

What happens if I need to dig in my yard later?

Accepted Answer

We provide detailed documentation of wire locations. If you need to dig, contact us first and we can mark wire locations or provide guidance to avoid damage.

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